Page 64 - EXPOTIME!Sept2017
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Museum technologies



        become more attainable to the end user. In fact, with   information that can be streamed to touchscreens that
        touchscreen technology permeating the market, it is    engages the general public in an entirely different way.
        now re-defining the way consumers interact with digital   This, coupled with demographics, real time traffic and
        information of brands, companies and institutions.     transport  data, polling, sales data and so on, creates
                                                               an infinite array of possibilities for interactive signage.
        Interactive technology shifts the focus towards the con-  There is a real opportunity for taking advantage of tech-
        sumers, giving them the power to access and display the   nology that  is highly relevant  and incredibly hypnotic
        information they want and need in real-time. That it’s the   at the same time as being dynamic and user-friendly –
        beauty of interactive signage – its qualities to engage the   something that has never before been achieved.
        viewer while consumers can search for the item or infor-
        mation they need and get it without waiting for the infor-  As social media feeds are streamed in live-time on
        mation to re-appear on scrolling non-interactive displays.  multitouch display walls or real time information such
                                                               as school-wide agendas, class and conference schedu-
        As multitouch  technology  is now  commonly  known     les, special announcements, insightful information and
        through today’s smartphone and tablets, consumers are   broadcast media is shown on video walls and kiosks ‒
        already used to the intuitive control of digital content   visualized data gives interactive digital signage network
        with simple touch gestures. There is obviously no barri-  operators a fascinating, powerful and effective new way
        er at all to adapt or learn something new. Furthermore,   to present and engage audiences with their content.
        with touch-technology now being available in larger sca-
        le, the possibilities for interactive hardware and softwa-  What this ultimately means is that information is always
        re solutions are limitless.                            fresh, interactive and better positioned towards the end
                                                               user.
        Be it a point of sale, a shopping portal or a tableside
        menu – today interactive digital signage hardware and   The future
        software is used by businesses to personalize these user
        experiences without the need to add costly headcount.   So what is the next step? That will depend on whe-
        With audience analytics improving at an astonishing    re interactive signage is being used and its intended
        rate,  there  is  an  opportunity  of  fine-tuning  all  digital   purpose. If brands are looking to serve many purpoes
        messages based on demographic trends and consumer      with their signage; answer questions, give directions, ad-
        metrics that make interactive signage software and apps   vice or have a user that may be in a rush and looking
        more engaging, educating and dynamic. This provides    to quickly view information, interactive digital signage is
        an interactive experience on par with what buyers have   the logical choice to reach their target consumers effec-
        come to expect from technology.                        tively. And as the interactive displays market is expected
                                                               to grow from USD $9,9 Billion in 2015 to over USD $26 Bil-
        Between  video  analytics,  beacons,  wifi  triangulation,   lion by 2022, it is certain that more and more businesses
        opt-in apps, and social media analytics, there’s endless   will be embracing the new trend and capitalizing on it.


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                                                           64
                                         EXPOTIME!, issue August/September 2017
                                                       Create apps for museums and culture.
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